Western Digital Mobile Hard Drive Open Data Recovery Darth Technology
Media Information:
The hard drive in question is Western Digital's original mobile hard drive, an open-box model with a blue casing and 1TB capacity. The model number is WD10EALS. As shown below:
Problem Description:
After communicating with the customer, it was determined that the hard drive failed due to an unexpected power cut. The engineer connected the drive to a professional diagnostic tool and found that the drive had suffered physical damage. It made a few clicking sounds before stopping completely. This type of failure is commonly caused by damage to the read/write head.
Data Recovery Process:
Once the customer agreed, the data recovery engineer took a compatible head from the spare parts inventory and replaced the damaged one in a Class 100 clean room environment. After the replacement, the drive was connected via UDMA, and it no longer clicked. A seeking sound was still audible, but the drive's parameters were recognized normally. The cloning process was completed successfully within a few hours. As shown below:
After the cloning was complete, the mirrored drive was connected to a dedicated data recovery system. The drive’s sectors were encrypted, as many Western Digital mobile drives use an encryption chip on the PCB to protect data. However, the Darth Data Recovery team successfully retrieved all the data using a decryption box specifically designed for this model.
Data Recovery Results:
100% of the data was successfully recovered without any loss.
Darth Data Recovery Recommendations:
To avoid similar issues in the future, always handle your mobile hard drive with care. Avoid unplugging the USB cable during operation and ensure a stable power supply to prevent accidental power cuts. If your hard drive fails, do not attempt to fix it yourself. Instead, contact a professional and certified data recovery service to maximize the chances of successful data retrieval.
Remember: Data loss can be devastating, especially when it comes to personal or business files. Taking the right steps early can make all the difference.
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